1. Applicability
2. Right of revocation
3. Shipping costs / Delivery / Shipping / Transfer of risk
4. Complaints and warranty
5. Liability
6. Payment
7. Prices
8. Data protection
9. Retention of title
10. Obligations of the contractual partner
11. Place of fulfilment and legal venue
12. Links
13. Partial nullity/Ancillary agreements
14. Severability clause

Art. 1 Applicability:
All contractual relationships between us and our customers are based exclusively on the online version of the present general terms and conditions valid at the time of your order. We do not accept any opposing conditions or conditions deviating from the present terms and conditions and hereby explicitly refuse to do. All offers, deliveries and performances shall be based exclusively on the present terms and conditions. The latter shall be accepted by placement of order or acceptance of delivery. We shall be entitled to rescind agreements without giving any reason, in particular if there is any indication that delivering a customer might create a financial risk for us. Any deviations from the present general terms and conditions shall only be valid if agreed upon in writing and approved by us in writing.

Art. 2 Right of revocation:
If you are a consumer, you shall be entitled to revoke your order within 14 days from receiving the goods. You shall not be obliged to give any reason in your revocation notice which can be made in writing as well as by returning the goods with sufficient postage and in proper packaging within this period of time (at your own expense and risk, free domicile). To comply with this period of time, it shall be sufficient to send back the goods in good time to the corresponding return address of our distribution depot.
Parcels and packets with no sufficient postage will be returned to the sender at his or her own expense and risk. Non-compliance with any of the above mentioned obligations shall result in the exclusion of any warranty claims towards seller. A processing fee of € 25.00 shall apply to any parcel that was unjustifiably returned.
Where you are unable, in whole or in part, to return the goods received, or where you are only able to return them in deteriorated condition, you shall be obliged to provide compensation for loss in value. You can avoid this by only testing the goods as you would have done in a shop and by returning them without any signs of use in their undamaged original packaging. This right of revocation shall not exist for deliveries of goods that were made to order, that were clearly customised to suit personal requirements or goods that are easily perishable.

Art. 3 Shipping costs / Delivery / Shipping / Transfer of risk:
All our offers are non-binding. This shall also apply to offers in flyers, advertisements, on the internet etc. This shall also be valid with regard to prices and periods of delivery. Subject to technical change with regard to shape, colour and material. All information about weight, dimensions, capacity, power, colour etc. are only reference points. Drawings, illustrations, dimensions, weight and other performance data shall only be binding if explicitly agreed in writing.
Orders shall require our written approval to become effective. This shall also apply to online orders. We are entitled to partial deliveries. Additional shipping costs shall only arise if explicitly agreed. We deliver as soon as possible. Where we are not able to deliver promptly, the customer shall be informed hereof in writing. Delivery usually takes up to 10 days max. from receipt of payment on our business account (in case of advance payment) or from placement of order (in case of cash on delivery). However, this information shall not be binding. All confirmed delivery dates are subject to the fact that we are supplied correctly and in good time by our presuppliers. On no account shall non-compliance with periods of delivery result in claims for damages or a right of rescission. In case of orders over € 100.00, we shall be entitled to demand advance payment or cash on delivery. Where the customer does not accept delivery of goods ordered or does not pay goods in advance although he or she chose this payment option, we shall be entitled to claim reimbursement of expenses for shipping, logistics and reminders (€ 15.00 per reminder). We will also charge a fee of € 15.00 for every delivery that was ordered but not accepted or picked up. Shipping costs shall be borne by buyer. We ship all goods at the stated shipping costs as inexpensive and fast as possible, usually by mail or GLS. The risk of deterioration or accidental loss of goods passes to buyer as soon as the goods in proper and product-specific packaging have been handed over to the person executing the transport and have left our company premises or our distribution depot for the purpose of being dispatched.

Art. 4 Complaints and warranty:
Buyer shall be obliged to inform us in writing and with a detailed list about any obvious defects without delay but at the latest within a period of seven days from receipt of goods. Buyer shall also be obliged to complain in writing about missing goods two days from receipt at the latest. Please note: Wrongly ordered goods (wrong size/colour/type, wrong item) are not considered a reason for complaint! Apart from that, warranty complies with the statutory provisions. Thus, we shall in the first instance be obliged to subsequent performance in case of defective goods. Should such subsequent performance fail or should the subsequently delivered goods also be defective, you shall be entitled to return the goods for a full refund or to keep the goods and reduce the purchase price.

Art. 5 Liability
We shall not be liable for any incorrect price labelling or product descriptions. Where buyer claims damages, we shall only be liable for damage to the item itself. Any further reaching claims of buyer shall be excluded unless otherwise agreed below. We shall in particular not be liable for loss of profit or any other pecuniary damage of buyer. Such limitation of liability shall only be excluded where we acted with intent or gross negligence, or fraudulently concealed the existence of defects, or gave a separate warranty for the quality of goods, or where we are culpable for injuries to life, health or body.

Art. 6 Payment:
Payment is due without deductions immediately upon placement of order. In case of advance payment, goods can only be shipped when payment has been set down to our bank account. In case of credit card payments, credit card data will automatically be forwarded to the corresponding credit institution without delay. Payment is rendered immediately upon placement of order, provided it was authorised by the credit institution. Goods cannot be shipped until payment has been authorised.
Payment by direct debit is not possible for all countries we deliver to. Goods cannot be shipped until the amount due has been booked to our account (valuta date). Cancellation of direct debit on the part of the customer or his or her bank for want of cover or due to incorrect account information or other reasons can result in expenses that we have to pass on to the customer. In such event, we also charge an additional lump-sum allowance of € 15.00 per individual case. Buyer shall not be entitled to retain or set off any payments due to possible counterclaims unless such counterclaims were legally recognised or approved by us in writing. In case of payment in arrears, we shall be entitled to charge all costs incurred as well as expenses for reminders (€ 15.00 per reminder) and interest on arrears.

Art. 7 Prices:
Prices stated on our website at the time of placement of order shall apply. All prices stated there include the statutory VAT for orders within Germany or from other EU-countries respectively. In case of orders from third countries, the stated gross prices shall be considered net prices without VAT. Apart from shipping costs and COD fees, all price components are included in the product prices.

Art. 8 Data protection:
Customer declares his or her express consent that within the bounds of the business relationship, we store their incoming personal data on data carriers and automatically process such data. Customer shall be entitled to revoke this consent at any time. In such event, we shall be obliged to delete the data, provided all orders have been fully processed. Customer data will only be forwarded to third parties if necessary for the purpose of executing shipment and payment or if lawyers or debt collection agencies have to be assigned with debt collection in case of payment in arrears.

Art. 9 Retention of title:
Until all existing and future claims of seller towards buyer regardless of their legal basis are settled, we reserve title to the goods delivered (prolonged retention of title). In case of violation of the contract on the part of buyer, in particular payment in arrears, we shall be entitled to rescind the agreement and to demand the surrender of the goods.

Art. 10 Obligations of the contractual partner:
Buyer shall be obliged to provide only truthful information. This shall in particular apply to his or her name, address, banking information, credit card data and email address.

Art. 11 Place of fulfilment and legal venue:
Place of fulfilment and legal venue depend on where seller's premises are. European law shall be applicable exclusively. This shall apply to the present general terms and conditions and any legal relationships between us and our contractual partners.

Art. 12 Links:
With regard to the fact that links to other servers or websites give access to additional information, we would like to inform you that there is no content control. We have no influence whatsoever on the contents of such websites of third providers or on their compliance with legal provisions. Due to that, we expressly dissociate from the contents of all websites we are linked with and take no responsibility for them whatsoever.

Art. 13 Partial nullity/Ancillary agreements:
Any amendments or additions to this agreement shall be made in writing. Should any provisions of the present general terms and conditions be held invalid or unenforceable, the remaining provisions shall remain in full force and effect. Such invalid provisions shall be interpreted or amended in a way that comes closest to the intended economic purpose in a legally permissible manner.